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Full-time
Systems Application Specialist

at Recruit Digital in City of Cape Town Metro

Introduction

Partnering with the Business Partner, Architecture Lead, Systems Managers and the application teams to ensure:

The delivery of quality systems solutions,

The on-going technical and functional support,

Operational efficiency as well as optimisation and improvement of FrontOffice Applications in order to satisfy business requirements in line with the business strategy.

Minimum Requirements

TECHNICAL & FUNCTIONAL 

- IT or business-related qualification

- 5 + years Analysis experience

- Solid SQL knowledge

- Broad technical, functional & architectural knowledge

- Project management skills

- Technical knowledge of hardware, preferably POS.

- Knowledge of relevant methodology and tools; e.g. ARIS

BEHAVIOURAL 

- Personal effectiveness by working effectively and productively in a pressurised environment

- Making insightful business decisions and displaying ability to deal with a wide range of issues

- Thinking strategically and commercially and being willing to become involved with problems and assist/guide where necessary

- Connecting people by managing relationships with external/internal service providers and partners

- Mentoring skills, working with the wider Front Office team to improve skills and understanding of business impacts and processes

Job Outputs

- Provide specialist input and guidance to the Architecture Lead, Business Manager and the application teams to ensure the identification and delivery of quality systems solutions that meet the business requirements while minimising impact (Delivery of solutions includes the software selection process)

- Provide the applications teams with architectural and technical thought leadership and assure that solutions adhere to our architectural and technical standards and principles

- Keep up to date with best practice and the latest developments and thinking with regard to applications within area of expertise:

- Proactively update ITS and the business where relevant

- Ensure that these are taken into account where relevant when developing solutions where relevant

- Proactively identify and recommend opportunities for delivering new and improving existing solutions to meet the business requirements

- The ability to view systems conceptually / strategically as well as detailed.

- Build and nurture effective relationships with business counterparts, suppliers, IT colleagues and external networks. Work with and understand stakeholder requirements and concerns. Be able to understand a problem from different stakeholder viewpoints. Facilitate a discussion towards a solution.

- Provide input into systems-related Risk Management Strategies and risk mitigation

- Develop and maintain business requirement definition and system specification for changes and enhancements

- Interpret business requirement specification, analyse existing system and interfaces for modification/improvement purposes and evaluate and design system enhancements

- Participate in the post implementation reviews for completed changes

- Ensure the stability of the existing systems environment

- Provide technical support on problem escalations and detailed investigations

- Resolve user and system queries and provide input/guidance to technical teams when needed

- Incident resolution and problem management

- Document, publish and maintain system design and all interfaces with other systems

- Provide system input to design of user training material

- After hours standby on a rotational basis



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Published at 16-12-2016
Viewed: 922 times