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Junior Operations Associate

at Recruit Digital in Foreshore

My client is a subsidiary of Africa's biggest e-commerce company and they are looking for a talented, motivated and results oriented Junior Operations Associate.

They are a young, dynamic, hyper growth company looking for smart, young, creative, hardworking people to join them. They offer a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

They seek to employ people who are:

  • Experts at doing, designing and executing.
  • Analytical, able to use data to make decisions but not consume them.
  • Always questioning the status quo.
  • Not averse to risk taking.
  • Business smart. Able to think about problems from a business perspective using technical and product input.
  • Self-directed, taking action based on own initiative.
  • User focused, always trying to understand a product from the user's perspective.
  • Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular.

The position reports to and works closely with the Senior Operations Associate of the company.


  • You will have to compile daily, weekly and monthly operations, orders and delivery performance reports.
  • Daily investigation on order exceptions.
  • Implementing reporting needs together with the company's BI team.
  • Compile a report on operational failures and customer complaints.
  • Compiling special enquiry reports.
  • Assisting the support and customer services teams with operational analysis and feedback.

Attributes required:

  • Attention to detail in a high pressure environment.
  • Strong analytical ability supported by solid Excel skills.
  • Ability to identify areas of improvement.
  • Advanced ability to use logic and common sense to arrive at conclusions.
  • Willingness to buy into the requirements of a fast paced start-up environment.
  • Ability to verbalize as well as visualize findings and results.
  • Enterprising spirit and ability to take ownership of tasks.
  • A strong interest in e-commerce.
  • Strong team player.

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Published at 04-01-2017
Viewed: 563 times