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Development Operations Manager

at Creative Spark in Cape Town

Creative Spark is an award-winning, full service digital agency with offices in Johannesburg and Cape Town, servicing high-profile local and internationally-listed clients. The company is part of the world-wide M&C Saatchi agency network, and specialises in Digital Strategy, Creative & Design, Content Marketing and Development. The agency also runs five award-winning, internationally reputed online brands, including, and

We are unashamedly digital-first, and are a fast-paced company that employs ambitious and committed people that want to go places, grow with the company and make an impact on the world. We are technology and innovation obsessed, and continually search for creative ways to leverage emerging technology to help solve business and marketing challenges for our clients.

We are in need of a Dev Ops Manager that will own and manage the Cape Town based development studio. The ideal candidate would be someone who would want to be part of our continued growth story, is happy multi-tasking, is pro-active, entrepreneurial, and a problem-solver. A solid understanding of the digital landscape, and creative ways of leveraging digital platforms to support campaign objectives, is required.

Job Description

The primary function of the dev/ops manager is to ensure service of Development clients and Studio delivery.

Duties / Responsibilities

Studio & Production

Manage full traffic and production life-cycle of web development studio:

  • Daily stand-up / SCRUM to ensure resource alignment to delivery objectives
  • Hands-on management of the development and design departments for web build.
  • Asses requirements and build teams around new technologies.
  • Identify, evaluate, and implement new technology that could be beneficial to the company.
  • Monitoring of development standards, release processes, and support procedures.
  • Implementing streamlined systems across the agency for all departments
  • Manage tasking for studio on the various product teams
  • Establish traffic and production systems
  • Manage planning, timing, strategy and resources
  • Report pulling on projects to identify areas of improvement

Team Lead Responsibilities

  • Implementing of continuous improvement process for agency
  • Provide real time performance feedback
  • Review production goals and billable hours
  • Performance Management of employees
  • Mentorship with developmental Goals
  • Recommend/approve training opportunities

Client Management

  • Client meetings* Client business development and assistance with New Business pitches
  • Client status meetings
  • Client scoping / briefing meetings
  • Client trouble shooting

Personal Skills/Attributes

  • Magnetic / Chase experience
  • Agency experience with thorough understanding of digital production
  • Excellent organizational and multi-task skills
  • Amazing people management skills
  • Exceptional fire-fighting and problem solving skills
  • Logical thinker and clear and strong communicator
  • Resourcing experience: recourse forecasting / planning and hiring – permanent & freelance

Applicants to mail covering letter, & CV to

Only applicants with relevant industry, role and language skills need apply.

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Published at 26-04-2017
Viewed: 3430 times