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Community Manager

at Recruit Digital in Durban

Community Manager

Reports to: Social Media Manager

Position Summary

This position will assist the Social Management team in implementing social media strategies and tactics for our client(s), through the management of specific channels and communities. The Community Manager is responsible for ensuring active and engaged communities.

Minimum Qualifications

  • Relevant industry degree
  • 3 plus years relevant experience; agency setting preferred
  • Experience and active engagement with large variety of social media channels
  • Must have experience in communications and marketing strategy
  • Must have experience in customer relations and analytics
  • Must have business development experience, content creation, and social media marketing

Job Description

Your position as a community manager will require the following:

• Write content for social media pages you manage in the form of a content calendar

• Publish relevant content in accordance with content calendar

• Review user generated comments and posts in a quick and timely manner, and respond within 12

hours when necessary

• Assist with creation, conception, and presentation of social media strategy and integrated

marketing campaigns

• Communicate and coordinate client service, production and strategy/planning teams ensuring that

community strategy supports overall brand goals and objectives

• Utilise social listening tools to generate insights for client reports

• Summarise insights and conversations to create actionable, client-facing reports that lead to


• Proofreading content before posting

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Published at 08-09-2017
Viewed: 444 times