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Systems Engineer

at Recruit Digital in Cape Town

  • Our client is one of the leaders in document automation software, with offices in Seattle, London and Cape Town. They help businesses around the world with critical business documentation with their powerful, highly intuitive and user friendly software. Our client are looking for an Intermediate Support Consultant to join their award winning Customer Success team to ensure that their customers across all different industries get the most value possible out of their software. Our client is located in the Northern Suburbs of Cape Town.

    What will I do?

    • To design and administer all network infrastructure and technical aspects of company’s IT systems.
    • Manage and maintain the hosted solutions in Azure and support business software products on SharePoint and Azure platforms.
    • Provide 1st line IT support to business staff and 2nd line server and SharePoint support to the Product Support and Development teams.

    Your average day to day will include:

    Work closely with a number of teams on the following:

    • Hardware: Manage all aspects of internal server hardware as well as desktops, laptops, printers, projectors, UPS, access control and standby generator.
    • Azure: Manage and maintain all aspects of the Virtual Server environment in Azure. Apply patches, deploy software, upgrades and perform security scans. Manage Office integration and Federation.
    • Software: Microsoft Office, Officec 365, Exchange + 365, MS Project, TFS, VSTS, WSUS.

      • Sharepoint and IIS: IIS 7 + SP 2010, SP 2013 detailed in depth understanding of highly customised enterprise level installations including high availability farms with multi tenancy and Federation using ADFS.
      • Microsoft SQL: Strong working knowledge of SQL server 2008 and 2012 including Always on Availability clustering and performance management.
      • Security: Trend, Splunk, OSSEC and OpenVAS.
      • Virtualization: VMWare and Hyper-V.
      • Operating Systems: Windows 10, Server 2008, Server 2012, Server 2016, Linux (beneficial)
      • Active Directory: Manage Users, GPO’s and Domain Trusts.
      • Exchange: Manage a hybrid Exchange 2013 / Exchange Online environment.
      • LAN / WAN: Manage office connectivity and WiFi.
      • Backups: Perform weekly backup rotation. Check backups daily. Develop and regularly test backup strategy.
      • Load Balancing, Routing and Internetworking.
      • Perimeter Network Security: Manage internal Cisco ASA and GTA firewalls.
      • DNS and Certificate management: Install and renew certificates on various platforms.
      • Security: Thorough understanding of ITIL principles is needed to ensure security best practices are enforced. Develop new policies and standards to constantly improve the company’s security posture. Provide security training to staff on an ongoing basis. Internal Vulnerability management and coordinating external Penetration tests.
      • General meeting/planning functions to achieve these objectives.
      • Progression; Capacity Planning. Version control.
      • Technical liaison with business partners.
      • Design and follow Processes and Procedures.
      • Succession Planning: Work with team mates to ensure that there is always someone available in ITOps for support.
      • Standby: Alternate week on week off after-hours standby for emergencies.

    What should I have?

    • MCSE (Windows 2003), CCNA/CCNP, CIW, ITIL, ISO qualifications.
    • 5 years experience with Sharepoint (including Server 2010 and 2013) and Azure experience.
    • Advanced experience in IT Administration specializing in: Network Switching, Operating Systems, Server Hardware, SAN Technology, Virtualization, IP Telephony and Office Applications.
    • Implementation and Administration of Internetworking technologies.
    • Indepth understanding of TCP/IP and internetworking and heterogeneous technologies.
    • High availability in order to be on alternating weeks of after-hours standby.

    If you are interested in this position, please send a copy of your CV to

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Published at 25-04-2018
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