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Programme Director

at Creative Spark in Johannesburg

We are looking for an experienced Programme Director to lead an important blue-chip brand in our JHB agency.

Experience required

  • Eight+ years of experience in a programme management and / or client service function.
  • Critical business understanding – achieving and exceeding forecasting, managing client budgets and agency revenue/income reporting.
  • Experience in running big blue chip business clients for an agency or consultancy successfully for a number of years.
  • Strong mentoring and coaching instincts, supporting growth for a team of Account Managers, Business Analysts and Junior Consultants.
  • Must have advanced understanding of digital platforms and technologies. Platform development experience is advantageous.
  • Experience in digital, ATL and BTL marketing and Activations is an added bonus.
  • Would enjoy the responsibility and freedom that comes from reporting directly into the Consulting HOD or MD of the company.

Core responsibilities:

Project management:

  • Work closely with project management in your team to ensure delivery and methodology applied is in line with client needs. Includes programme and technical project management.
  • You are aware of the contractual & SLA commitments and governance requirements and work closely with the team to ensure these are delivered against.

Client management:

  • You hold relationships with the most senior clients (GM and C-suite level) and engage meaningfully to drive a partnership model.
  • You are aware of client and stakeholder dynamics and carefully navigate these to create an environment in which the agency can successfully deliver and achieve targets.
  • You engage and report at exco level on all agency progress and activity.

Creative management:

  • You hold a partner relationship with the Creative Director, responsible for the agency’s creative delivery, and embed innovative thinking into the core of the business.

Strategy management:

  • With a clear understanding of the broader business objectives of the client, you are able to act as a strategic consultant on all digital requirements.
  • As the most senior consultant on your portfolio of business, you will embed innovative thinking and strategic direction in your client’s business. You are able to “connect the dots” and actively seek to improve the agency’s role within the client business.

Finance management:

  • You manage and steer the financial fitness of the accounts (profitability, staff and income ratios) while driving and identifying additional revenue and business opportunities to increase forecast.
  • You work with the team to finalise retainer proposals.

People management:

  • You will build a respected and acknowledged programme management team, taking full responsibility for finance, profitability, team structures and operational efficiency on your portfolio of business. Happy people. Happy clients. Happy work.

Please submit your CV and cover letter to Rugshana Snyders:

We don’t do ego.
We solve in the positive.

While we look at every CV submitted to us in detail, given the sheer volume of applications we’re not able to respond to every applicant personally. Rest assured that if we like what we see, we’ll be in touch as soon as possible. Alternatively, we’ll keep your details on record for future consideration.

If you haven’t heard from us within two weeks, your application has unfortunately been unsuccessful.

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Published at 15-05-2018
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